Saldorite Technologies ("Saldorite", "we", "us" or "our") respects your privacy and is committed to protecting personal information entrusted to us.
This Privacy Policy describes how we handle personal information collected through our website, communications, software development engagements and related digital services.
Saldorite Technologies operates in South Africa and seeks to process personal information in accordance with applicable South African privacy and data-protection requirements, including the Protection of Personal Information Act 4 of 2013 (POPIA), where applicable.
1. Information we collect
Depending on how you interact with Saldorite, we may collect different categories of information.
Information you provide directly
- Your name and contact details.
- Your company or organisation details.
- Email addresses and telephone numbers.
- Information submitted through contact or enquiry forms.
- Project requirements, specifications and business information you voluntarily provide.
- Information contained in correspondence with us.
Information collected automatically
When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, device information, operating system, referring pages and general website usage information.
This information may be used to understand website performance, maintain security and improve our digital services.
2. How we use information
We may use personal information for legitimate business purposes, including:
- Responding to enquiries and requests.
- Communicating with prospective and existing clients.
- Preparing proposals, quotations and project documentation.
- Delivering software development and technology services.
- Managing client relationships and project engagements.
- Providing technical support and service communications.
- Improving our website, products and services.
- Maintaining the security and integrity of our systems.
- Complying with applicable legal and regulatory obligations.
- Protecting our rights, property and legitimate business interests.
3. Sharing of information
We do not sell personal information to third parties.
We may share information where reasonably necessary to provide our services, operate our business or comply with legal obligations.
This may include sharing information with trusted service providers, technology providers, hosting providers, payment processors, professional advisers or other parties supporting our operations.
Where appropriate, we seek to ensure that third parties handling personal information on our behalf apply appropriate confidentiality and security measures.
4. Cookies and similar technologies
Our website may use cookies or similar technologies to support functionality, security, performance and user experience.
Cookies are small files stored on your device that can help a website recognise your browser or remember certain information.
You can generally control cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of a website.
5. Data security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss or destruction.
Depending on the nature of the information and service involved, security measures may include access controls, authentication, encryption, secure development practices, monitoring and restricted administrative access.
However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.
6. Data retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to maintain our business records, resolve disputes, enforce agreements or comply with legal and regulatory obligations.
Retention periods may therefore vary depending on the nature of the information and our relationship with you.
7. Your privacy rights
Subject to applicable law, you may have rights relating to your personal information, including the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of information where legally appropriate.
- Object to certain processing activities.
- Withdraw consent where processing is based on consent.
- Request information about how your personal information is being processed.
Requests may be subject to applicable legal requirements and reasonable verification procedures.
If you believe that your personal information has been handled unlawfully, you may also have the right to lodge a complaint with the relevant South African regulatory authority.
8. Third-party services and websites
Our website or digital products may contain links to or integrate with third-party websites, platforms, APIs or services.
Third-party services operate under their own terms and privacy policies. Saldorite is not responsible for the privacy practices or security of third-party services that we do not control.
Where Saldorite develops software for a client that integrates with third-party services, the handling of information may also be governed by the relevant client's agreements, configurations and privacy policies.
9. Children's privacy
Our services are primarily intended for businesses, organisations and individuals capable of entering into contractual relationships.
We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.
10. International processing
Some technology providers used in connection with our website, infrastructure or services may process information outside South Africa.
Where personal information is transferred or processed internationally, we seek to do so in accordance with applicable legal requirements and appropriate safeguards.
11. Marketing communications
Where we send marketing or promotional communications, we will provide appropriate means to opt out where required by law.
You may contact us if you no longer wish to receive non-essential marketing communications from us.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices or legal requirements.
When we make changes, we may update the "Last updated" date at the beginning of this policy. Your continued use of our website after an updated policy has been published may be subject to the revised policy.
13. Contact us
If you have questions about this Privacy Policy, wish to exercise an applicable privacy right or have a concern about how your personal information is handled, please contact us.